This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of How Does Social Listening Change the Way You Do Business (and Create ROI)? This webinar featured Mikael Lemberg (@Lemberg) Director of Product Management at Falcon Social, Andrew Ashton (@AndrewLAshton) Digital Marketing Specialist, Pizza Hut and Greg Gerik (@ggerik) CEO at Gerik & Company. We discussed a ton of ideas on how to capture ROI or create impact using social media!
Here are three key takeaways from the webinar:
- The longer it takes you to collect your social media data, the less it will be worth to you
- Don’t just listen to social media for listening sake, listen to social media with purpose!
- Can’t get to ROI? Then at least be thinking strategically and always be looking for how you can use social data to show impact
To get a copy of the slides or to listen to the replay, please click here. You can also scan the highlights of this webinar on Twitter by reading the Storify below.