I love my iPod, but apparently so do scores of tenacious hackers. These rogues have created a number of iPod hacks even though Apple hasn’t opened its architecture. The iPod’s closed architecture is good at keeping competitors at bay. But it also limits what users can ultimately do with the device.
But here’s the real question: Is a business model that locks in customers and discourages user innovation genuinely sustainable? According to my instincts, and the principles of Wikinomics, I say no.
To explore this further, I conducted an interview with Don Tapscott, co-author of Wikinomics. Don helped me understand more about this emerging economy and what role marketing needs to play in it to be successful! Enjoy …
Marketing in a Wikinomics World, a podcast with Don Tapscott
Don Tapscott is a speaker, author and consultant based in Toronto. He specializes in business strategy and organizational transformation. Don is Chief Executive of New Paradigm, which he founded in 1993, and Adjunct Professor of Management, Joseph L. Rotman School of Management, University of Toronto. He holds a B.Sc. in Psychology and Statistics, and an M.Ed. specializing in Research Methodology. He also holds two honorary Doctor of Laws (honoris causa) granted by the University of Alberta in 2001, and Trent University in 2006. Don lives in Toronto, Ontario with his wife, Ana Lopes, and his two children: Nicole Tapscott and Alex Tapscott.