At a recent conference run by WPP, I had the unexpected opportunity to lead a discussion on fusion and its relationship to marketing. A strange topic, perhaps, but the discussion was fertile and enlightening. I must thank those in the audience- thank them profusely- for their intelligence, awareness, and curiosity. A few years ago, such a discussion in such a venue would have been impossible. It is therefore encouraging to see fusion make the grade as a topic of interest even at a conference focused on other things.
As we framed the subject, fusion and marketing intersect in four crucial ways-
- Creating interest for investment.
- Generating palatability amongst the populace for fusion at scale.
- Reducing fusion marketing hype.
- Developing a digestible category and naming conventions for the industry.
A small note on each-
Investor interest– in the absence of a sensible-if-dreamy narrative about what a world of abundant, clean energy could look like, no investors would be interested in funding fusion research, development, and operations. To maintain interest, even through troughs, fusion firms must continue to communicate and frame their excitement. That is the role of marketers.
Palatability– research has indicated that fusion-at-scale will not be popular because of the overhang of negative “nuclear energy” stories in the past- like Chernobyl, Three Mile Island, and Fukushima. In addition, there is very little awareness of fusion’s “lack of” waste as compared to fission’s. Lastly, there is the conflation of the horrors of nuclear weapons and civilian nuclear power generation. Fusioneers and fusion marketers must collectively launch an education campaign to help allay the fears about anything “nuclear.”
Less hype-There is a fine line between the sort of hype necessary to generate investor and customer interest and the sort of hype that creates a cycle of over-promise/under-deliver that leads to a jaded view of the industry. Already, fusion investors are asking about past declarations that have been unmet.
Category creation– This is the most challenging of the marketing challenges for fusion. For people to latch on and analyze an organization, they need to place it in a category; that is how the human brain works- creating a metaphor that is generalizable to a recognized entity. Put simply, fusion marketers must collectively determine what category will resonate with most with customers, partners, the public, and investors.
As we go down the path, in an accelerated fashion, to Commercially Viable Fusion (CVF), the role of marketing is real. Too much marketing and too much false PR does not help but the right balance will help propel the industry towards its task, which is nothing less than giving the world abundant, clean energy.