On Tuesday night this week I received a totally unexpected award from ITSMA – it was their 25th anniversary and they were awarding companies and individuals who have had the most impact over the year. Honestly, I should be awarding them for having the most impact on me! If I wasn’t entering an award I was also (heads up) a judge. I learned just as much from judging as I did by entering. Spoiler alert: I’ll be entering the awards next year for sure so don’t count me out just yet!

ITSMA Lifetime Achievement Award – Most Individual Impact – 2022

ITSMA Marketing Excellence Award –  Strengthening and Differentiating the Brand – Finalist 2022

ITSMA Marketing Excellence Award – Enabling Sales for New Growth Opportunities  – Diamond Award Winner 2017

ITSMA Marketing Excellence Award –  Agile Marketing – Diamond Winner 2016

ITSMA Marketing Excellence Award –  Driving Revenue with Thought Leadership – Gold Winner 2015

ITSMA Marketing Excellence Award –  Enabling Sales – Gold Winner 2010

ITSMA Marketing Excellence Award – Predictive Data Modeling to Enable Sales – Finalist 2009

ITSMA Marketing Excellence Award – Targeted Demand Generation – Finalist 2008

ITSMA Marketing Excellence Award – Sharpening Competitive Brand Differentiation – Finalist 2007

ITSMA Marketing Excellence Award – Sharpening Competitive Differentiation – Finalist 2006

ITSMA Marketing Excellence Award – Generating New Demand – Gold Winner 2005

AssetTech Pioneer Pepper Names Romi Mahajan as President

To read the full release go here

Q: We just saw the announcement. Congratulations on joining Pepper as President.

A: Thanks Paul. I am thrilled to have the trust and faith reposed in me by the Founding team at Pepper, specifically CEO Pulak Sinha. Pepper is an important part of the AssetTech ecosystem, and has in fact been a pioneer in the space so I don’t take this mantle lightly.

Q: Tell us a bit more about Pepper’s plans- how is 2023 shaping up?

A: Pepper has been commercially active for a short time only- just a few years. The platform was developed to de-risk customers, partners, and investors. CTO Jaskaran Singh is a world-class architect and technologist and CEO Pulak Sinha knows more about the industry than I will ever. They tailor made the platform for Asset Managers, especially in Alts, Secondaries, Private Markets, and so on. They built it in conjunction with some large customers and now we’ve unleashed the Kraken. So 2023 looks, well, very buoyant.

Well we are super excited to see where you take Pepper from here!

Boulder, CO  Oct 18, 2022 – PropTech innovator Rook Capital partners with Keller Williams Northern Colorado and First Bank to expand home ownership and solve the home affordability problem. Leveraging the power of its Shared Value Investment™, Rook Capital brings together homebuyers and community-based investors to accelerate home ownership and build communities.

“The last decade has seen a consistent upward trend in house prices. Combine that with higher interest rates and you get a really difficult situation for first time homebuyers and young families looking to establish community and generate wealth. Rook Capital has tailor-made a solution for this scenario and we are grateful to partner with Keller Williams Northern Colorado and First Bank to bring it to market and get families in homes,” said Rook Capital CEO Ed Messman.

Rook Capital’s Shared Value Investment™ creates a partnership between homebuyers and community-based investors to purchase a house with shared equity, shared risk and shared reward. The Shared Value Investment™ combines the power and protection of traditional home financing to offer homebuyers the ability to get into the right house with lower payments.

“We are proud to work alongside great partners to help get people in the right homes and build community,” said Messman. Keller Williams Northern Colorado’s David Rusaw added, “We have many prospective customers who just need a little help to be able to buy a house. Rook’s solution helps us expand the footprint of people we are able to help. It’s truly a winning partnership.”

John Ricotta of First Bank added, “One of our primary charters is to give back to the community that supports us. The housing situation in cities like Boulder, Colorado and other hotspots in the country are dire for young families. In partnership with Rook, we are opening new vistas of possibility for these prospective home buyers who are looking to live their American Dream.”

In this scenario, First Bank provides the 1st mortgage on the house while Rook brings up to 25% to help homeowners purchase and close. The homeowner makes no payments on Rook’s portion and can thus save or re-invest the money saved.

Rook leverages advanced data-science and modeling to identify locales and properties that offer the best prospects for return.

Rook is an innovative PropTech company focused on widening home ownership and solving home affordability. Rook’s Shared Value Investment brings homebuyers, investors, and the housing ecosystem into partnership with full life-cycle alignment. Rook is backed by a diverse set of investors, including LL Funds, First Mile Ventures, Kickstart Fund, Service Provider Capital, and Tango Ventures.

Keller Williams Northern Colorado is a leading brokerage and real estate firm serving the vibrant communities in Colorado. Keller Williams, the world’s largest real estate franchise by agent count, has more than 1,100 offices and 200,000 associates. They are also No. 1 in units and sales volume in the United States.

FirstBank began providing banking services in 1963. Today, it’s known as an industry leader in digital banking and has grown to be one of the largest privately held banks in the United States, maintaining more than $25 billion in assets and 110 branch locations across Colorado, Arizona and California. FirstBank has been recognized as a top corporate philanthropist, contributing nearly $75 million and thousands of volunteer hours to charitable organizations. MEMBER FDIC

Contact: Romi Mahajan | KKM Group | [email protected]

Boulder, CO  Sept 18, 2022- PropTech innovator Rook announced a $4.1 million capital raise and access to a warehouse credit facility as it looks to grow its “Shared Value Investment” program, helping prospective homebuyers purchase the right home in return for a portion of the equity upside.  In an environment of high house prices and rising interest rates, Rook offers homebuyers the ability to get into the right house, while sharing risk and reward with community-focused investors.  A diverse set of investors provided the capital including LL Funds, First Mile Ventures, Kickstart Fund, Service Provider Capital, and Tango Ventures.  LL Funds participated in the equity and is also providing the warehouse credit facility.

The last decade has seen sharp increases in house prices. Even with the recent slowdown, prices are near historical highs; in some desirable metros, prices are upwards of 10 times the “median income,” rendering homeownership an impossibility.  Seventy percent of Millennials when polled suggest that homeownership is just a dream.  At the same time, rents are increasing across the country at upwards of 50% in some areas, delivering a one-two punch for prospective home-buyers.

“There is a large portion of the population that is entering their prime home ownership years and are facing the daunting reality of buying a home with high-prices and rising interest rates; still, they desire homeownership, the ability to establish community and don’t want to be perma-renters,” said Ed Messman, Rook Co-Founder and CEO.

According to Jim Morrissey, partner at LL Funds,  “Rook offers an exciting, new financing construct for prospective homeowners to buy houses in a shared equity model.  Bringing investors and homebuyers into a symbiotic partnership with shared risk and reward and full life-cycle alignment is the quantum leap we wanted to support.”

Rook’s platform thoughtfully integrates web3 features that seek to engage a new demographic in helping to solve home affordability.  Rook Co-founder and CTO Kevin Cawley said, “We are leveraging the opportunities of Decentralized Finance and applying them to the world’s largest asset class – housing.”

Serene Papenfuss, Principal at Kickstart Fund says, “We’re incredibly excited to partner with Rook because of its clear value proposition to all market participants: it brings diversification to home owners and investors, increases home ownership affordability, and plays to the DeFi ethos.  In a time of soaring house prices and what we believe are sharing economy tailwinds, Rook is needed more than ever.”

Aaron Stachel, partner at First Mile Ventures added, “Home affordability is one of those problems that hits you in the face every day while reading headlines, and it’s only getting worse as mortgage rates rise.  The Rook team has developed an elegant solution to get the next generation of homebuyers into homes they can afford while providing a way for investors to access residential real estate without becoming a landlord.”

Rook will use the proceeds to continue building out its partnerships, expand into new and compelling geographies, and to build an ecosystem of community-focused investors who match the needs of homebuyers.

Rook is an innovative PropTech company focused on widening home ownership and solving home affordability.  Rook’s Shared Value Investment brings homebuyers, investors, and the housing ecosystem into partnership with full life-cycle alignment.

FirstMile Ventures is a seed-stage venture capital firm who commits early in a company’s life and helps them set the pace for future success.  Kickstart Fund is a venture capital fund for early-stage startups in Utah, Colorado, and the Mountain West and we back the most visionary entrepreneurs with capital, community, and expertise for the journey.  LL Funds is focused on investing in specialty consumer finance companies who rely on the Asset Backed Securities marketplace for growth and success.  Their private equity funds provide growth equity to specialty finance companies; their lending funds provide warehouse lines to such companies; and their public market funds invest in ABS securities of all types.

1. Tell us about Blueprint and how you approach the communities in real estate that you serve?

We see Blueprint as a “big tent” event, including all of the different real estate asset classes, and all of the different ways that technology is disrupting their various businesses. Blueprint is the single event every year where you know that all of the major players in the real estate tech ecosystem will be gathering to learn, network, and get deals done. We see our annual Vegas event as a vital mechanism for the industry to push innovation forward, and we take a “white glove” approach to building our community in the sense that we want to facilitate as many connections as we can among the important players. We have done our job right if everyone at Blueprint feels like they’ve made important contacts at the end of our event, and can go back to their offices energized, full of ideas, and with connections for partnerships.

2. While many live in a world of Zoom, what are the special and particular reasons to do a large physical event?

I think COVID taught us all that there is only so much that can be done over Zoom. We all did the best we could to keep things rolling while under lockdown, but I don’t know anyone who prefers virtual events to meeting in person — both from an experience standpoint, and in terms of outcomes. It is just much, much harder to create the kinds of meaningful professional relationships that result in major deals without the experience of being in person. During our inaugural event last October, which was the first time many of our attendees had gone anywhere since the pandemic, we received overwhelming positive feedback about the joy and relief people felt in being around others again face-to-face — and I’m sure that was a major factor in why several fundings and M&A transactions can be traced back to connections made at the event last year.

3. You have a mighty array of speakers. What are the binding and common elements that make these speakers so great?

Ultimately we feel like the speaker lineup is the very best collection of real estate tech innovators and technologists ever assembled under one roof. We work very hard on our programming throughout the year to engage with the most dynamic companies and people who are working on solving the most difficult and important issues facing the real estate industry as it evolves. As we put together the agenda, industry leading VCs like Fifth Wall, Navitas, Moderne Ventures and Metaprop have been a great resource to help us identify rocketship startups destined for great things. And it’s essential to have the major real estate operators like Tishman Speyer, Cushman & Wakefield, Jamestown, Lincoln Property Company and Greystar to share with our attendees what the needs of industry buyers are, and where they need innovation most.

4. As you think about the real estate ecosystem, what are the nuggets that attendees can expect to receive- that help them, practically, do their jobs better?

We have a fairly wide range of content on stage, much of which is aimed at understanding where the ball is moving in real estate tech (both in terms of client needs and investor enthusiasm) and figuring out which innovative practices and technologies will be truly game-changing for the industry broadly. We’ll have panels that dive deep into multifamily management, fractionalized assets, ibuying, uses of data in construction, and much much more. Attendees will come away with a better and broader understanding of the industry, and that sharp lens will help them have a better understanding of how their individual companies can find green space and thrive.

5. Do you see a lot of investment activity in the space and do you expect a good number of investors to be present?

According to CRETI, $13.1 billion in venture capital was invested in the real estate technology space in just the first half of 2022. While the climate has been a bit rough for some sectors of the startup economy, proptech has continued to attract strong backing, and we’re still hearing plenty of optimism from the venture community. We are proud to say that every prominent firm investing in proptech will be at Blueprint, so it should be a rich environment for companies looking for funding.

6. What are your parting thoughts on attending your event?

Blueprint Vegas 2022 is the only event where the entire real estate ecosystem will gather. There is no better place to make meaningful connections with peers and potential partners. Come for the thought leadership from companies like Pacaso, Compass, Moinian Group and Morgan Properties; don’t miss the packed Innovation Stage filled with the entrepreneurs changing the face of the built world; take advantage of our world-class networking technology; and make time for a little fun at our After Party featuring the Grammy Award winning performer Nelly. This is really an event NOT to be missed!

1. Angela you have a storied career in Asset Management. What are the biggest opportunities in that space now?

There is more interest now than anytime I have seen to make an impact through investing. It is relatively easy to deploy capital into impact strategies that are tied to specific firms and funds. For example, it is fairly straightforward to find an S&P500 impact fund that is designed around specific metrics such as net-zero carbon.. The real opportunity, however, is in direct investing in specific impact assets. There is a very real demand for capital in global infrastructure assets that are needed for real environment and social improvement.

2. Similarly, what are the biggest challenges?

The biggest challenge I think is to be creative and more long-term focused on asset management. It is very difficult to get stakeholders and shareholders alike to show the patience and effort needed to deploy capital in meaningful ways, likely forgoing current returns in order to make a much bigger long-term return and impact.

3. Data. How does data play a role in producing ROI in Asset and Investment Management and is the industry adept at harnessing data? What are the learnings here?

Data has the ability to play a significant role in producing ROI because it can really help inform trends for long-term returns. The industry is incredibly adept at harnessing data and making short term determinations. I think they are much more challenged at looking longer term, looking for directional trends and seeing past short term impacts. Finally, understanding the data can highlight underlying risks that impact returns which in turn allows a manager to more actively hedge against those risks, adding to ROI.

4. You have recently joined Pepper as an Advisory Board member. Can you help us with the value proposition there and how it fits into the future of Asset Management.

The platform Pepper has built fills a huge gap in the asset management space. As owners and managers of alternative asset portfolios, data comes from all different sources and systems. Often these different data sources, whether an electronic feed or a PDF document, need to have data loaded manually into a customized system that is not integrated with other risk and portfolio management systems. Pepper provides a platform that allows managers to analyze comprehensive data and gain an understanding of where risk exposures lie and inform any gaps in a portfolio, giving the manager the space and information to invest anew. This information absolutely increases the value of the portfolio as a manager can lean into the risk measures, de-risk where one needs to without necessarily giving up return.

5. Alternatives and Secondaries are burgeoning areas within Asset Management. What are the unique opportunities there in the next five years?

Alternatives and secondaries have changed so much in recent years. When I started with Alaska in 2015, the idea of evaluating the portfolio, selling certain assets and pivoting the alternatives allocation was the exception not the rule. Since then, the idea has gained traction and more asset owners are using the secondaries tool to more actively manage their portfolios. Over the next 5 years, especially if you see asset owners struggling with liquidity and total fund overweights due to down public markets, secondaries are going to be a key to staying invested in alternatives. Lower valuations will allow for many opportunities to those that have cash and asset allocation to invest.

6. Can you comment on the industry as a whole and its relationship to technology? Is Asset and Investment Management tech forward or a laggard?

I think overall asset and investment management is tech laggard. Asset & investment management is still a relationship business and we tend to adopt new tech reluctantly. I continue to see many opportunities for tech to significantly reduce transaction friction and increase price transparency – especially in the alternative, private space.

7. Pls share some parting thoughts with us.

The sheer volume of data today can be overwhelming and difficult to use and interpret with regard to investing. I think those managers that are going to be successful, impactful investors are the ones that are willing to be creative in their data usage, e.g. looking at nontraditional data points to inform potential future performance of an asset, but will only be as good as their data sets.

We caught up with Min Alexander, CEO of PunchListUSA.

Marketing Darwinism: Min, you are the CEO and Co-Founder of PunchListUSA. Tell us more about your mission there.

Min Alexander: We have a mission to make homeownership possible for as many as possible and to empower homeowners to maximize the value of their investment throughout the home-owning life-cycle. For us, the inspection report is a font of knowledge, from which we can derive a lot of information not only about the house in its current state but also in its future state. Helping homeowners understand this and, further, provide a tailored roadmap of ownership– for proper maintenance, repairs and improvements is our mission.

Marketing Darwinism: So for you the inspection is the pivot point for homeowners?

Min Alexander: Yes, it is. It’s almost like a “23 and Me” for a House. We utilize the current condition of the home, materials used for construction and ages of the major systems, among 400+ other data points to help homeowners to better understand, plan and manage the requirements to preserve and grow equity.

Marketing Darwinism: How does this fit into the crisis of home affordability in the US?

Min Alexander: Home affordability is a multi-pronged problem. Part of it is of course wrapped up in rising house prices, rising interest rates, and the need for high down payments. But part of it is also the ongoing cost of maintenance, which is roughly $4,000 each year for an average home. These routine costs do not include emergency repairs and replacement of major systems like HVAC and water heaters. We are here to help homeowners manage and plan for the full needs of their home. This solves part of the problem to ensure that homeownership is sustainable.

Marketing Darwinism: For our Marketing audience, how do you think about Marketing in general as you develop PLUSA’s plans?

Min Alexander: We very much believe in Marketing and it is a core competency for our retail business– as an emerging home services marketplace. First of all, our reputation and brand management are paramount. We are a technology in the business of repairing and improving people’s homes. This is a personal experience built on trust. Second, our omni-channel marketing strategies reflect both digital and analog components of our business. Sourcing, acquisition and ordering are online with field marketing and delivery at a local level. Third, personalized journeys and customized content based on the needs of each home will continue to be our focus. We are constantly learning and adding services and we need to stay in the circles of influence to test, refine, and excite.

Marketing Darwinism: What is your prognosis for the Housing Market?

Min Alexander: We’ve had years of unprecedented gain. Even with a slowdown, economic conditions and market conditions make it hard for many people to manage. Housing is a key industry and has to be figured into regulatory planning. We also need to help people find financial pathways to homeownership.

Marketing Darwinism: Any parting thoughts?

Min Alexander: Homeownership is simple to dream but complex to manage without stress. We love and invite feedback on our technology and offering for continuous improvement. Let us know what you think

A Manifesto for a New Category:
Pulak Sinha and Ann Eberle Thomas, Co-Founders of Pepper

The portmanteau word “Fintech” has come to be associated with a variety of companies spread across the world of financial services that use digital products, services, and techniques to transact, pay, amass capital, and connect with customers.  Fintech is witnessing a boom, as measured by venture dollars, unicorn creation, brand awareness, and customer traction.  It makes sense since “that’s where the money is,” but it is also curious in one crucial way:  Financial Services companies have always been technology plays so Fintech is one part innovative and one part old wine in new bottles.

When you break Fintech into separate fields and foci, however, you start seeing the power of its innovative side.  Take, for instance, the area of “Payments”—the innovations over the last 5 years have literally changed how people make and receive payments.  In the area of consumer-investment, the barriers to entry have been reduced to almost zero.  And in the buoyant area of Crypto, it doesn’t take too vivid an imagination to understand what a sea-change this has wrought with regard to traditional finance.

We believe that AssetTech is just such an area- one that will see a renaissance in innovation and importance.

AssetTech can be defined simply as all technologies and platforms that help Asset Managers successfully use data to allocate capital.  While the definition can be seen as academic, in fact a visit through the data makes it very real.  The numbers are staggering:  World-wide, $120 trillion of assets are managed by professional managers.  The number exceeds the world’s GDP.  Within the $120 trillion, emerging areas like “Secondaries” are becoming multi-trillion dollar categories.  The complexities that face Asset Managers are increasing:  diversification of asset class, regulation, globalization, security, risk management, and changing investor profiles.  Managing such large flows of capital and generating ROI for investors requires a judicious combination of data, intuition, and systems through which to act on both of them.

That is the essence of AssetTech.

Societies have been made or broken by the modes in which they allocate capital.  Capital allocation is the hero when times are booming and the culprit when we face crashes like we did in 2008.  Great AssetTech is key to navigating the shoals, to steering the ship through the narrow passage dividing boom and bust.

AssetTech’s time is upon us.

Marketing Darwinism:  Mayank, ITILITE is on a fast track of late.  Can you tell us what is going on?

Mayank:  Paul, thanks.  We are growing rapidly- in fact we’ve grown 5X, but want to remain focused and humble and not let the success get to us.  The world of corporate travel is back with a vengeance as latent demand built during the pandemic and is expressing itself now.  Commerce, trade, travel- they are all back!  With travel comes expense management and with all of that comes a decision – whether organizations want to make it easy or complex.  We help them make it easy and generate ROI simultaneously and as a result, they have cottoned on.

Marketing Darwinism:  Everyone has experienced issues with corporate travel booking and with filing expenses related to travel.  What are the main problems to solve?

Mayank:  You spotted the issue correctly.  Very few users are happy with their organization’s travel and expense management systems.  They are often disconnected and unwieldy.  They lead to a dearth of choices, sub-optimal travel, locked-in routes, and piecemeal and error-prone expense management.  Further, they create a burden on the entire company.  Offering choices to users within a framework that can be managed, offering integration, and one-stop shopping to users is proven to generate efficiency and ROI from day one.  We identified the issue and corrected it and our customers are very happy right now.

Marketing Darwinism: You managed to grow even during the pandemic years.  What is your secret sauce?

Mayank:  To be honest, our team held strong and believed that as the world recovered, we’d be there supporting that recovery. It is testament to our customers, our team, our investors, and our own belief in what we’re doing. That is what got us through the “tough years” with high marks and growth.

Marketing Darwinism: Travel is a global concept.  Did you set out to build a global company?

Mayank:  We are lucky to have hundreds of customers from all reaches of the globe.  Cloud-native solutions are easy to use from anywhere and the phenomenon of corporate travel and expense management is a universal need.  We are proud of our team’s focus and innovation and are grateful for all of our world-wide customers and partners.  We did set out to build a global brand and we feel we’ve executed well on that proposition.

Marketing Darwinism:  What are your predictions for 2022-2025?

Mayank:  We see companies employing a great deal of ingenuity in how they manage corporate travel.  We know that face to face interactions fuel commerce, that events are still hot, and that businesses are budgeting for an upswing in travel.  There are always going to be glitches and temporary issues but we see a secular path upward.  We will continue to innovate, to try to win markets, and to delight customers, and partners.

This week we have an interview with Ed Messman and Kevin Cawley of Rook Capital – where traditional real estate finance meets DeFi. For more info please go to … www.rook.capital

Marketing Darwinism:  Ed /Kevin:  Tell us about Rook Capital. Where did the inspiration come from?

For Ed, the inspiration came from two personal real life use cases of having to sell homes prematurely because of lack of access to liquidity.  Then more recently watching the phenomenal rise in housing prices and thinking about the next generation of home buyers getting boxed out from home ownership.  The original idea however has been on Kevin’s mind for a few years.  How can we at once innovate on a mortgage idea without attempting to disrupt what works with mortgages, to provide liquidity to house-poor Americans, and to make real estate appreciation attainable to everyone—these are the questions we feel we’ve answered with Rook.

Marketing Darwinism:  What are the main issues in the Housing Market?

Home affordability (for everyone but particularly for the next generation that is newly entering the workforce and family stage of life).  Access to easy investing in the asset class and/or the simple ability to support a friend, family member or accommodate a unique situation with a home purchase.  Easier access to liquidity for all stakeholders if and when you need it for your largest asset – your home.  The asset class is huge- $45 trillion- but the riches don’t accrue to everyone in a fair manner.

Marketing Darwinism:  Where does innovation come in with regard to these issues?

To fix home affordability we either need to increase supply (which will take years and is multi-pronged in new builds, zoning, supply chain, etc.) or develop new creative financing mechanisms- like a Shared Value Mortgage.  Furthermore, how do we engage the broader community of people to rally around supporting this by giving them a way to help by co-investing together within a fractionalization framework that is easy to understand, trustworthy, and not onerous

Marketing Darwinism:  What is your plan for scale and market ownership?

We will leverage and partner with the existing and entrenched ecosystem of 1.5M real estate agents and 750K mortgage lenders to help them introduce a new option for homebuyers.  By working with the existing ecosystem we align incentives and achieve scale more naturally than trying to completely disrupt or taking a full DTC approach.  We believe very much in scaling through channels and partnerships.

Marketing Darwinism:  Tell us about your individual journeys and how you arrived here?

Ed: I spent the first half of my career in venture finance where I structured financial instruments for high growth tech companies.  I jumped onto the operating side in 2008 where I was involved in software, fintech and data analytics startups.  As a parent of 3 Gen Z kids, I’m watching a new generation embrace new behaviors and mindsets and also face a daunting path to homeownership — which they are redefining what that even means.  The collision of fintech, real estate price acceleration, and DeFI with the behaviors and wants of a new generation has sparked a new mission for us.

Marketing Darwinism:  Parting thoughts?

Owning a home is sacred.  It offers the space for raising a family, for fellowship, for rest and sanctuary.  The issue in front of us and our kids is daunting and will require new creative ways that embrace the new mindsets and behaviors that are already in place.  It will require resilience to innovate in the backdrop of a highly regulated environment.  It will require more than just us…but the community at large…including the brave new world of DeFi.  If there were ever a moment for DeFi to flex it’s might, it is now.