Marketing Darwinism - by Paul Dunay
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Home
Bio
Books
Press
Speaking
Webinars
Videos
Podcasts
Photos
Awards
Abstracts
Testimonials
  • Home
  • Bio
  • Books
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  • Speaking
  • Webinars
  • Videos
  • Podcasts
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  • Awards
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Marketing Darwinism - by Paul Dunay
Blockchain, Customer Experience, Digital Transformation, Innovation, Smart Contracts, Tokens

Interview with Christopher Woodrow, CEO of MovieCoin

Marketing Darwinism caught up with Christopher Woodrow, CEO of MovieCoin, an innovative company that tokenizes movie projects and other real assets. By writing these assets to the blockchain and using smart contracts to automate transaction, the company is digitizing the entertainment industry’s inefficient, paper-based supply chain. With its goal to bring significant volumes of new investment capital into the film business by transforming traditional financing processes, MovieCoin is creating “Hollywood 2.0.”

Marketing Darwinism: Christopher, tell us about MovieCoin.  What you have going on seems revolutionary.

Christopher:  Thank you, Paul. We started MovieCoin in 2017 after realizing that blockchain and security tokens had the potential to bring unprecedented levels of transparency and liquidity into the film economy.

Shortly thereafter we started seeking a qualified technical partner who could help bring life to our vision of creating access, unleashing creativity, improving liquidity, and boosting cross-industry collaboration in the entertainment industry. That’s when we met Igor Khmel, founder and CEO at technology development firm BANKEX,  and realized there was tremendous synergy between the two sides. The technology we’re developing sets us up for huge success in 2019 and beyond.

Marketing Darwinism: If we understand properly, there are several components to your business.  Can you shed some light here?

Christopher: Absolutely. The MovieCoin platform includes a website, wallet, distributed application and mobile application, which enable accredited investors to participate in financing quality feature films initially sourced by MovieCoin’s seasoned media executives and held within the company’s Smart Fund. Investing in this portfolio requires purchasing MovieCoin Smart Fund (“MSF”) security tokens that represent an ownership stake in the Fund. They offer a more liquid means of entry into film financing than traditional methods lacking a secondary market.

A separate cryptocurrency, Moviecoin Tokens, will denominate value for B2B and B2C transactions throughout MovieCoin’s ecosystem. Moviecoin Tokens (“MOV”) are publicly available as a cash substitute that brings more speed and transparency to revenue distribution and tracking. This holistic view of product performance, including revenue shares; licensing ownership; and intellectual property rights, prevents third-parties from holding onto capital owed to investors and talent for longer than necessary.

Over time, the company will also introduce MovieCoin ‘as-a-Service’, inviting major film studios to market their own film and television financing opportunities to a broader audience using MSF tokens. MOV tokens also provide consumer behavior data to help businesses refine their marketing efforts.

Marketing Darwinism: This makes perfect sense. Tell us about the team you’ve assembled to tackle this. 

Christopher: Well I’m a financer and film producer who has led the production of box office successes including “Black Mass,” “Hacksaw Ridge,” and Academy Award Best Picture, “Birdman.” The company’s broader executive team brings a wealth of experience from investment banking; portfolio management; corporate law; film financing, production and distribution; technology deployment and public company management. Combined with outstanding technologists and marketers, we have a well-rounded team that fundamentally believes in this opportunity to create Hollywood 2.0.

Marketing Darwinism: You refer to your Bankex partnership often.  Can you explain a bit more?

Christopher: BANKEX is a critical partner in our mission to launch MovieCoin. Igor Khmel, founder and CEO, is a visionary in the world of financial technology who’s created a preeminent bank-as-a-service blockchain-based company. By combining their technical expertise with our inherent knowledge of film financing, production and distribution, this cooperation will be the foundation for MovieCoin’s success.

Marketing Darwinism: Any parting thoughts?

Christopher: There are several components to our company that, while complex, will act in unison to democratize access, share knowledge, and improve the film and entertainment industry as we know it. I ask anyone who is keen to learn more about MovieCoin to reach out to us via our social channels with all your questions, sign up for our newsletter to receive regular updates, or check out the company’s whitepaper.

October 24, 2018by Paul Dunay
Big Data, Cloud, Customer, Customer Experience, Data, Data Analytics, Data Mining, Enterprise 2.0, Innovation, Strategy

Interview with Samir Saluja, Co-Founder of DeriveOne

Marketing Darwinism caught up with Samir Saluja, Co-Founder of DeriveOne and former Microsoft Learning Executive.

Marketing Darwinism: Samir, you left Microsoft to start DeriveOne with your partner Jason Talwar. Tell us about that transition.

Samir:
Microsoft played a huge role in my development and in my understanding of the needs of customers. It also helped me understand the importance of data and using data for scale. What Jason and I realized is that despite the importance of data in the organizational and business world, most were not conceiving of it correctly or in the most efficient manner. We saw that “data for data’s sake” started becoming the essential mantra for companies and we wanted to help them avoid that trap. Thus we started DeriveOne. We consider Microsoft a key partner so still are in the ecosystem.

Marketing Darwinism: “Data for data’s sake?” What do you mean?

Samir: Data has come to be seen as an important commodity and as such companies are scrambling to ingest it and even hoard it. Ingestion is great but what about digestion? How do you use this data? What about data-overload? What about useless data? What about “fake” data? The point here is that data is not an unalloyed good if not trained on decisions. In fact, we believe you need to look at the decisions first and figure out the data needed based on the decisions not just because “data is good.”

Marketing Darwinism: You have a very varied background. Tell us more about your journey.

Samir: Thanks Paul. I have spent time in the Peace Corp, as an entrepreneur, as a business-owner, as a Microsoft employee and as a volunteer. All of these experiences helped me converge on being who I am today, personally and professionally. The Peace Corp helped me learn to listen, empathize and act. Being an entrepreneur taught me about risk and reward. Microsoft helped me understand the importance scaling through partnerships. DeriveOne has helped me realize the value of focus.

Marketing Darwinism: Why should an organization hire DeriveOne?

Samir: We believe that partnering with our customers in the context of what they need and what their customers need is crucial. We help organizations, medium to large and even some startups, use data to hone and focus their customer segmentation strategy, the cognitive diversity of their teams, and to inculcate the culture of decision-driven data. We believe that methodology matters, eliciting what the true decisions that need to be made is key, and delivering accountability is necessary. We are humbled daily by interest in our company.

September 19, 2018by Paul Dunay
Business Process Automation, Cloud, Customer, Customer Experience, Customer Support, Digital Transformation, Marketing, Optimization

Interview with Tom Taylor of Blueprint Technologies

Marketing Darwinism met up with Tom Taylor, Managing Director of Blueprint Technologies on his recent trip to NYC. Excerpts from the conversation:

MD: Tom, Blueprint has won award after award for phenomenal growth and customer satisfaction. What’s going on?

Tom: Thanks a ton; we are humbled by the recognition. We believe our success can be attributed to a combination of our unique perspective, drive for innovation, laser focus on the customer, and the quality of our team, our customers, and our partners. We’ve been very agile in addressing market and customer needs – we move quickly and have established a solid track record of delivering superior customer value.

MD: Great. You lead Client Development at Blueprint, tell us about your approach and where Marketing fits in.

Tom: Our approach is very execution-oriented. We hire entrepreneurial doers with amazing track records in industry and surround them with top-notch technologists and delivery professionals to amplify their effectiveness. That’s a core part of the collaborative approach we take at Blueprint – Client Development doesn’t end with the team I lead, it runs across the entire company. At Blueprint, “all hands on deck” really means that everyone aligns around customer value, and delivery excellence.

MD: Marketing?

Tom: We’re constantly refining the sophistication of the handshake between Marketing and Client Development, and investing strategically to really accelerate this. Tight integration between Marketing and Client Development is what will continue to drive momentum and support scale as we continue to grow.

MD: What do you see in the Marketplace?

Tom: We’re lucky to be in the Seattle area, which is at the forefront of a good number of key technology trends. Data Science, AI, Machine Learning, Business Process Automation, Cloud Solutions – all of these are top of mind for many of our customers right now. We often find that while the organizations we work with aspire to these higher order capabilities, they have foundational enablers that need to be addressed at the core infrastructure level around cloud migration, data engineering, modern workforce tool sets, etc. One of Blueprint’s key value propositions is our ability to traverse and up-level the entire organizational capabilities stack from core infrastructure up to customer experience optimization – this allows our customers to achieve wholistic digital transformation rather than just incremental single-point solutions.

May 2, 2018by Paul Dunay
Advertising, Advocates, Artificial Intelligence, Blockchain, Branding, Cause Marketing, Conversion, Conversion Optimization, Customer Experience, Data Mining, Influencer, Innovation, Interactive Marketing, Internet, Lead Generation, Optimization, Reputation Management, Social Media, Strategy, Transformation, User Generated Content

7 Ways Blockchain can Transform Marketing

Here’s a great video of me and Aseem Badshah the CEO of Socedo, a social media lead generation tool, talking about 7 ways Blockchain can transform marketing! We hope you enjoy it …

January 26, 2018by Paul Dunay
Artificial Intelligence, Branding, Business Intelligence, Customer Experience, Customer Support, Data Mining, Reputation Management

Artificial Intelligence is changing Customer Service

No matter how much technology has changed our day to day lives, both at home and at work, what remains essential to running a successful business is customers—how you treat them, how they feel about your product or service, and whether they share those good (or bad) feelings.

In decades past, interacting with customers and helping to manage their problems and expectations was something that was left mostly to humans, which meant any good or bad things could also be subject to staffing or competing deadlines. But technology has helped with that in a unique way: by automating much of the customer journey through artificial intelligence, or AI.

Customers may not realize it, but a part of the process with many companies is already managed by AI. It’s helping with predictive needs, to name just one area. And its use will only continue to grow. This graphic explains what it’s doing and how business will continue to use AI.

Click To Enlarge

Rise of the Chat Bots: How A.I. Changed Customer Service

Via Salesforce

November 14, 2017by Paul Dunay
Applications, Big Data, Customer Experience, Data, Data Analytics, Data Mining, Innovation

Getting Towards a Mature Data Infrastructure

Data is the watchword in organizations large and small. In fact, how an organization frames data is the single most important determination of future success or failure. As some put it, Data is the new “oil,” the commodity of most value in the modern age.

Many business leaders understand this intuitively. As business-users in the organization are forced to make larger number of critical decisions with larger “payloads” on a more frequent basis, the idea that these decisions must be data-driven is at the fore. Gut instinct is fine but gut instinct inflected with timely, contextual, and comprehensive knowledge of relevant data is a winning strategy.

While the idea of being “data-driven” is fundamental and powerful, most organizations fall short. Intentions are necessary but not sufficient. For most organizations, the technology and operational infrastructure that defines their “data” is predicated on notions that made sense in an earlier era in which there were simply less sources of data and less change to existing sources. The “size” of the data question makes for a complexity that is not pre-defined and therefore the solution to the data problem has to be flexible and adaptive. Data infrastructure maturity is necessary in today’s business environment and has 4 basic qualities: Governance, Security, Agility, and Automation.

Without these 4 qualifiers, 2 core facets of the solution are absent- democratizing access to data and liberating IT from the backlog and fatigue associated with constantly-changing business needs. Business-users work in the “NOW” timeframe while IT has its own rhythms. In order to truly be data-driven in a way that scales, organizations must empower business-users while simultaneously freeing IT to innovate. While there are cultural hurdles to this state, the biggest blockers are infrastructural.

Until very recently, good enough was, alas, good enough. The internecine conflict between Business and IT was considered just a fact of life, a “cost of doing business.” With automation technology, business users’ data needs can be managed on the fly and without the need for reactive hand-coding, conferring agility to the business teams and handing time back to the IT teams to innovate and more resources from lower value tasks to higher value tasks. This structural win-win is available today and harmonizes the needs of Business and IT.

If data is the new oil then an infrastructure to capitalize on it is necessary- an infrastructure that is mature and “Hub”-like. While all organizations are different, they are similar in their data needs and the data platforms that win will accommodate diversity and change inherently.

Guest post by:
Romi Mahajan
Chief Commercial Officer, TimeXtender

March 6, 2017by Paul Dunay
Customer Experience, Leadership, Marketing, Social Media

Omni-Channel Marketing: Creating the Right Mix for Your Brand

Picture1

This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of Omni-Channel Marketing: Creating the Right Mix for Your Brand. This webinar featured Martin Jones (@martinjonesaz) Senior Marketing Manager & Social Media at Cox Communications, Jahvita Rastafari (@Jrastafari) Social Media Manager at Act-On and Matt Hannaford (@mhannaford) Integrated Marketing Analyst at Union+Webster. This webinar was sponsored by Act-On. We discussed ideas and tips for cracking the code on Omni-Channel marketing!

Here are three requirements for Omni-Channel from the webinar:

  1. Seamless – Trusted, unified consumer experience across multiple channel, platforms and devices
  2. Convenient – Consumer expectations are fundamentally changing. Convenience is no longer a benefit – it is an expectation
  3. Relevant – Interactions are personalized and tailored to the consumers need, interests, behavior and preferences

To get a copy of the slides or to listen to the replay, please click here. You can also scan the highlights of this webinar on Twitter by reading the Storify below.

Our next webinar is titled Social Listening: Harness Marketing Insights from Consumer Conversations be sure to sign up for it or view the schedule of other upcoming webinars here.

February 2, 2016by Paul Dunay
Business Intelligence, Communities, Conversational Marketing, Customer Experience, Customer Support, Optimization, Real Time Marketing, Social Customer Service

Leading Companies for Customer Service, On and Off Social

index

Recently I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of Leading Companies for Customer Service, On and Off Social. This webinar featured Jason Kapler (@jasonkapler) Vice President of Marketing at LiveWorld, Dan Gingiss (@dgingiss) Head of Digital Customer Experience and Social for Discover Card and Kristina Libby (@KristinaLibby) Head of Consumer Communications at Microsoft. We discussed a ton of ideas on how customer services on and off of social need to scale.

Here are three key takeaways from the webinar:

  1. Customer Service on Social needs to Scale – with all the tools out there is pretty easy to get started in customer service via social media the real trick is knowing how to scale a program to include a tool that can do routing and tracking so nothing gets lost in the shuffle.
  2. Social customer service won’t fix a bad customer service program – while social customer service sounds great if your underlying program for customer service isn’t great – social won’t fix that. Focus on the core program and get that right before scaling to social media.
  3. Reporting success of your customer service program – be sure to frame your results in a way that is meaningful to the business and not just focused on how you won over a unhappy client.

To get a copy of the slides or to listen to the replay, please click here. You can also scan the highlights of this webinar on Twitter by reading the Storify below.

Our next webinar is titled How Social Data Powers Customer Experience; be sure to sign up for it or view the schedule of other upcoming webinars here.

September 17, 2015by Paul Dunay
Customer Experience, Innovation, Lead Generation, Strategy

How to Market and Sell to the Modern Buyer

modern buyerjpg

This week I moderated another Social Media Today webinar as part of their Best Thinker webinar series, this time on the topic of How to Market and Sell to the Modern Buyer. This webinar was sponsored by Act-on Software and featured Amber Armstrong (@ambarmstrong) Program Director of Commerce, Social and Mobile Amplification at IBM, Jeff Soriano (@sorianojeff) Senior Director of Demand Generation at Offerpop and Rachel Rosin (@rosin_rachel) Marketing Programs Manager at Act-On Software. We discussed the changes marketing departments need to make or address in order to keep up with today’s buying habits.

Here are three key takeaways from the webinar:

  1. Customer is driving not the marketer – Rachel laid out a 4 step content marketing plan (LINK) that really gets to the heart of the modern marketing department they include: creating buyer personas, developing a persona matrix, mapping the buyer journey and mapping your content to the buyer journey.
  2. Break with Brand Boredom – Amber discussed new ways to tell your story that are more engaging – more like a conversation than a brand talking. A great example was startup competition for millennials and entreprenuers which you can learn more about here: www.ibm.com/newwaytostartup
  3. Be Relevant – Jeff talked about the challenges associated with marketing the modern buyer and how to move your “suspects to prospects” with relevant content.

To get a copy of the slides or to listen to the replay, please click here. You can also scan the highlights of this webinar on Twitter by reading the Storify below.

Our next webinar is titled Social Data Made Simple: Getting Started with a Strategy; be sure to sign up for it or view the schedule of other upcoming webinars here.

July 17, 2015by Paul Dunay
Advertising, Behavioral Targeting, Big Data, Branding, Content Marketing, Customer Experience, email Marketing, Inbound Marketing, Interactive Marketing, Lead Generation, Lead Nurturing, Personal Branding, Social Media, Strategy, Thought Leadership

4 Stages of a Thought Leadership Maturity Model

thought-leadership

Here is a great piece on the maturity of a company’s Thought Leadership program by ITSMA.

Last year I was asked by ITSMA to collaborate on this piece with them. They also tapped into companies like Deloitte, E&Y, IBM, Coginzant, SAP and more.

What came out is quite interesting for any company looking to take their thought leadership program to the next level. Here are a few points I pulled out to highlight for you that can help you make the case internally:

  • 79% of would-be buyers say thought leadership is important to critical to determining which providers they want to learn more about
  • 75% of would-be buyers say thought leadership helps them determine which buyers to put on their short list
  • Traditional format for thought leadership has been the white paper but in this era of digital and social that isn’t enough
  • To reap the benefits of a thought leadership program you must have SME’s that are recognized outside of your company
  • Interaction with SME’s in social media improves the ability to communicate key thought leadership ideas

Click here for a full copy of the report on the 4 Stages of a Thought Leadership Maturity Model

Enjoy!

July 1, 2015by Paul Dunay
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Welcome to my blog, my name is Paul Dunay and I lead Red Hat's Financial Services Marketing team Globally, I am also a Certified Professional Coach, Author and Award-Winning B2B Marketing Expert. Any views expressed are my own.

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